Delivery is FREE UK wide, we don’t currently ship outside the UK. We regret that we currently do not ship to the Isle of Man or the Channel Islands.
We aim to deliver 3-14 days from the date of order ( possibly longer if item is on back order, max 12 weeks), assuming payment has been received for all items of furniture. We use an independent courier who will have his own terms and conditions.
We hold a large volume of stock but occasionally items are placed on back order if sold out, we will contact you if this is the case with your ordered item(s) . If a product has been placed on back order the maximum wait is 12 weeks but will usually be much shorter than this.
The carrier will keep you informed as much as possible about the delivery. Please provide the best address, email and phone number to assist in the smoothest possible delivery. For wasted or missed delivery charges may apply.
The carriers are not insured for any incident which may take place while delivering within your home. Therefore even though they can be obliged to help deliver your furniture into your home they cannot be held responsible for any damage which may be caused while providing additional help to deliver furniture beyond the van. We ensure that all the goods are checked for any defects before they are dispatched and leave our warehouse. The furniture is adequately wrapped to prevent damage in transit. We ensure the courier company transport your goods with care.
The delivery company will contact the customer prior to delivery with details of the delivery giving as much notice as possible, usually two-three days. Therefore it is important to provide the best contact number and e mail for the courier when placing an order, as well as providing the correct address details in full so the delivery is not delayed.
The carriers operate a multi drop schedule. They will provide you as accurately as possible as time for delivery.
Returns – All Furniture must be returned in original packing and will full packing, and must be secure to ensure no damage is done to the furniture or products on its return to the warehouse.
Moon, Ross, Blendworth, The Isle Mill, Panaz & Modelli Fabrics all available to order in our showroom